Cancellation And Refund Policy
Overview
We strive to balance the best interests of our riders and the financial wellbeing of our small business. The following Cancellation Policies establishes clear timeframes to help ensure we are equipped to run a high-quality event and meet obligations to our partners, vendors and accommodation providers, while balancing any unexpected circumstances that may arise. We appreciate that sometimes circumstances outside of our control can necessitate last minute changes. If you do need to cancel your spot on the Highland Scramble or motorcycle rental, we would like to first offer you a credit of your booking fee (less the deposit and any ticket increases) toward a future reservation with us. If this is not possible, the following table outlines our official Cancellation Policy for the 2022 riding season. If you have any questions or concerns about cancelling or postponing your reservation, please make an enquiry with a member of staff by emailing us at info@bikerbnb.com.
Cancellation and Refund Policy
| Timeline | More than 90 days before an event, but less than 30 days of making the initial 25% deposit to secure a space on The Highland Scramble | More than 90 days before an event, but more than 30 days after making a deposit to secure a space on The Highland Scramble | Between 89 and 60 days before the event* | Between 59 and 30 days before the event* | Less than 30 days before an event* |
| Terms and Conditions | Deposit and all other advance payments are fully refundable | The initial 25% deposit is now non refundable; all other advance payments are fully refundable | 25% of total price plus initial 25% deposit is non refundable | 50% of total price plus initial 25% deposit is non refundable | We are unable to provide a refund of the full booking balance or the initial deposit |
Additional Cancellation Terms and Conditions
- Bikerbnb requires a 25% deposit for all Highland Scramble tours, motorcycle and gear rentals
- If the balance of the tour price is not paid by the due date (60 days before tour commences), Bikerbnb reserves the right to cancel the tour and retain the deposit
- * Two week cooling off period must be observed by Bikerbnb and The Highland Scramble